I’m thinking about moving after 30+ years at SUNTRUST, solution is quite sluggish, good individuals choose the worst service now all branches are exactly the same, sluggish but good. I’d like FAST and away. And away from SunTrust is originating. However in all fairness we ask my buddies and additionally they say all bank went to bad solution and long delays. Anybody like their Bank? AND heir prices on cost cost savings and CD`s are method below other people recently i relocated over 150 off to a 3.5 CD, I happened to be getting 1% at Sun.
Victor and I also went into this bank on Liberty Hwy.on 7/26/2018 additionally the straight straight straight back woman told us that they’ll be with us ina moment. There were a policer officer in there benefiting from information, therefore we sat down until they finish conversing with the officer.After the officer left one other lady with long locks turn and walk down did not ask whenever we required any assistance. Then another consumer came in so when they walk into the woman aided by the hair that is long back as much as the countertop which help that consumer and not arrived to greatly help us. Therefore we turn around and go out and I told my boyfriend that i shall maybe not start an account together with them.We view it that the girl using the long hair was prejudice and when we got up to leave no body nevertheless don’t ask could they assist us.
Your house is sorry. My spouse came in about a question on our mortgage today. They certainly were to sluggish to simply help. Shared with her she wasn’t regarding the home loan. Our company is switching week that is next you contact me personally.
this location is closed
It was an experience that is disappointing. I happened to be here to assist a senior woman as being a witness on her will to be updated and notarized for surgery. Nancy Glass is a person of Sun Trust. She needed a consultation and ended up being told to reach at 4:00. We arrived on some time no clients were within the bank. We sat for 45 mins and lastly needed to return to find somebody. They returned and stated they are able to maybe not get it done due to the wording. We wound up going to legal counsel whom notarized the signature within fifteen minutes without concern towards the wording. She simply required the signature notarized and never a review from bank staff. Their work is always to notarized her signature and never to examine the wording. Perhaps maybe Not appropriate customer support. Please instruct the employees at Jamestown path what exactly is their work.
We decided to go to this location on 6/22 and predicated on brand new privacy guidelines the teller necessary to enter a complete lot of data on me. She was having difficulty with this specific also it took her manager Angie Sizemore(who had been near us viewing) a number of easy payday loans in Colorado years to come up to help her then she wandered away. The teller only at that true point ended up being nevertheless struggling to process my deposit and Angie who had been conversing with another worker and looking at her phone never ever came ultimately back to supply support. I’d to go out of after about fifteen minutes because I’d left my mother that is elderly waiting the vehicle. I told Angie when I stepped past her that I became maybe not satisfied with the solution that We received here. She simply stared at me personally. We went along to another branch and had been aided quickly and effectively.
Tried calling many times, ft. Finally got a solution than ended up being nevertheless wear hold for one more 20 moments. My call was essential.
I happened to be during the atm attempting to make a money deposit, it would not undergo and took a number of my cash . Once I went to the bank. Ended up being told i really could phone the straight back associated with the card or he could phone beside me I didn’t get anytime with him. This is simply not the 1st time there is a challenge with suntrust certainly one of there workers stole my partner info that is personal. We will be closing the account