4.4 It is prohibited to use software or code that aims to deliberately bypass security, fraud, or regulatory controls including software that obfuscates, manipulates or falsifies data related to your location or machine used to access the website.
4.6 When you open Your Player Account you will be asked to provide us with personal information, including your name, date of birth, and appropriate contact details, including an address, telephone number and e-mail address (“Your Contact Details”). Prior to activating your account we may request that your account is verified by email or SMS for security and/or regulatory reasons.A player that is depositing or playing with us by logging in through BankID instead of using other site specific login credentials authorises us to collect the necessary identification information through BankID and to create a Player Account on his behalf.
When opening an account jackpot city online casino, you will be required to confirm that you are the Legal Age
4.7 You hereby acknowledge and accept that, by using the services at the Website, you may both win and lose money.
4.8 Your Player Account must be registered in your own, legal, name. Any other accounts which you open subsequently on this the Website or otherwise in association with this brand shall be considered “Duplicate Accounts”. Any Duplicate Accounts may be closed by us immediately and:
4.8.1 any Bonus Funds will be confiscated and forfeited by you and any remaining Deposit Funds (less any Winnings) will be returned to you on request (minus any reasonable charges) subject to these Terms and any legal or regulatory obligations with which we are required to comply;
4.8.2 Any Winnings or bonuses which you have gained or accrued or (in relation to outstanding (unsettled) bets) may gain or accrue and which have been or may be credited to Your Player Account and/or withdrawn by you from Your Player Account during such time as the Duplicate Account was active will be forfeited by you and may be deducted from Your Player Account or reclaimed by us, and you will return to us on demand any such funds which have been withdrawn from the Duplicate Account.
4.9 You must maintain Your Player Account and keep your details up-to-date. If you wish to close Your Player Account you must send a request to do so to On account closure, any Bonus Funds will be cancelled and any Deposit Funds less than €3/?3 will be appropriated and used to fund responsible gaming charities of other similar good causes projects.
4.10 You may re-open a closed account by contacting customer support during the data retention period, as notified in the Privacy Policy.
4.11 We are required by the terms of our Licence from the Gambling Commission to inform customers about how we hold funds on account for you, and the extent to which funds are protected in the event of insolvency – see
At any point in time, the user can opt-out from receiving such communications by sending an email to or choosing “My Account” – “My Details”
We hold customer funds in a separate account from Company funds accounts. This means that steps have been taken to separate customer funds but customer funds are not protected in insolvency: not protected segregation.
4.12 In the unfortunate event of insolvency or brand closure, we reserve the right to void, rescind or cancel any ante-post market bets and/or outstanding bets.
4.13 Subject to us first obtaining specific and withdrawable consent from you, we may keep you informed about changes on the Website, and about new services and promotions, by email, phone and SMS.
5.1.1 You are at least 18 years of age, or any higher age required by laws that apply to you (the “Legal Age”). It is an offence for any GB person under the age of 18 to participate in gambling. It is also an offence for any Canadian person under the age of 19 and residing in British Columbia, New Brunswick, Newfoundland and Labrador, Northwest Territory, Nova Scotia, Ontario, Prince Edward Island, Saskatchewan, and Yukon Territory to participate in gambling;